Join our dynamic team at NFON France, where you will play a very important role in driving sales success and ensuring partner and customer satisfaction. As the key liaison between Sales, Technical Consulting, and Marketing, you will manage and support our partners, from recruitment and training to ongoing collaboration and technical assistance. If you are passionate about sales and have a knack for technical solutions, this is your opportunity to thrive in a fast-paced, innovative environment.

THE WORK YOU WILL DO:

Sales focus:

• Recruiting new partners (contracts, sales training, technical training)
• Nurturing partners (regular communication and support to follow prospects and leads, follow up on active contracts, support partners with lead and bid tenders)
• Managing leads from the website nfon.com and directing them to partners
• Receiving quotes from omt.nfon.com and creating orders in BSS
• Assisting partners in generating quotes
• Conducting monthly bill runs with Finance

In collaboration with our Technical Consulting team, you will be responsible for:

• Being an expert on all solutions provided by NFON
• Providing technical support to partners (PBX configuration, hardware support for desk phones, DECT, headsets, premium solutions)
• Assisting our customers with configuration
• Partially managing Level 1 technical support

Together with our Field Marketing team, you will implement the following projects:

• Creating newsletters and communications to partners and managing sales challenges
• Conducting webinars to improve partners' skills on all products
• Managing marketing funds and leads

Regulatory:

• Acting as an interface with ARCEP/APNF for France and IBTF for Belgium

• A background in Sales, Technical, or Engineering with a degree in business connected to IT or telecommunications, and over 3 years of experience in a similar position and in project management
• Professional English skills are required. You will work in an international context with daily exchanges in English (meetings/emails, etc.)
• Knowledge of UCaaS, IP and VoIP connectivity, SIP Trunking, Hosted IP telephony solutions, and CloudPBX solutions
• A proactive and curious mindset with the ability to propose innovative solutions to customers
• Responsiveness and proactivity to detect solutions where others see obstacles
• Enthusiasm for contributing to the development of a subsidiary into an ambitious startup, along with curiosity and a strong sense of teaching
• Proficiency in project management tools, excellent interpersonal skills, and strong editorial skills

• Additional vacation days (yearly ‘RTTs’)
• Meal allowance card
• Health Insurance with great coverage (including family members)
• An unlimited fixed-term contract with the flexibility of trust-based working hours
• Mobile Work from home possible (hybrid work)
• Public subsidy transportation
• Cozy and urban workplaces with modern equipment
• Premium Coworking space located at the 11^th arrondissement in Paris
• Free coffee and drinks
• International atmosphere in a continuously growing company with an open-minded culture and positive communication
• A motivated, distributed, and agile team with lean hierarchies.