IT System Administrator (all genders)
Your new role
The work you‘ll do
- Administer and continuously develop our Microsoft environment, including Microsoft 365, Entra ID, and Azure.
- Take responsibility for endpoint management with Intune, Autopilot, and Apple ADE, working with the team to ensure endpoint security using Microsoft Defender.
- Manage our on-premise infrastructure, including Active Directory, Hyper-V, and network and Wi-Fi components.
- Administer our Atlassian tools Jira and Confluence as well as OTRS, including user and access rights management.
- Support our employees with IT-related requests and during onboarding and offboarding, while keeping our IT documentation accurate and up to date.
- Contribute to IT security, compliance, and automation topics and continuously improve existing processes.
- Support license management and help ensure the cost-effective use of our software solutions.
- Work independently on cross-functional IT projects and provide technical guidance to junior team members.
The qualifications you need
- Completed vocational training in IT or equivalent hands-on professional experience.
- Several years of experience in system administration, particularly with Microsoft 365 and Entra ID; experience with Azure is an additional advantage.
- Experience with endpoint management, ideally Intune and Autopilot, as well as endpoint security.
- Good understanding of core infrastructure topics such as Active Directory, servers, DNS, networks, and Group Policies.
- Experience with IT service and collaboration tools such as Jira, Confluence, or comparable ticketing systems.
- A structured approach to technical challenges, the ability to find solutions independently, and an interest in improving processes through scripting or automation.
- German skills at a minimum B2 level and the ability to communicate confidently in English in your day-to-day work, combined with an open and collaborative approach across teams and departments.
What we can offer you
- Permanent employment contract
- Flexible working hours, with hybrid working options and remote work available in selected locations
- Support for your professional development, including language courses
- Company pension scheme for employees in Germany and health insurance for employees in Kosovo
- Work from abroad for up to 20 days per year
- Access to professional and confidential mental health support through OpenUp
- Choose the device that works best for you: Windows laptop or MacBook
- Regular team and company events
- Free fruit and drinks in the office
- Employee referral programme – earn a bonus of up to €3,000 for referring great talent to NFON!
About us
NFON who?
Headquartered in Munich, NFON AG is Europe’s trusted partner for AI-based business communications.
With its integrated portfolio of solutions for Business Telephony, Intelligent Assistant and Customer Engagement, NFON supports companies make their communications smarter and more efficient through secure, scalable and AI-based technologies.
With its own subsidiaries in Germany, Austria, the United Kingdom, Italy, Spain, France, Poland, Portugal and Kosovo, NFON combines European innovation with a local market presence and is transforming the future of intelligent business communications ‘Made in Europe’.
What we do…
As a long-term partner for small and medium-sized businesses, we combine technological innovation with user-friendly and efficient business communication solutions. With both AI-based technologies and operational excellence, we are enabling companies to harness the full potential that artificial intelligence offers – for optimised processes, more precise customer interactions and new growth opportunities. With its core product, the smart cloud communications platform, we are offering hassle-free voice calls, simple video conferencing and seamless integration of CRM and collaboration tools for small and medium-sized companies. All of NFON’s cloud services are operated in certified data centres in Germany, with 100% of their energy needs covered by renewable sources.
How & why we do it
Our vision is to rethink business communication, inspire and connect people to grow together sustainably. For that we need innovative ideas and people who get things done & never get discouraged. If plan A doesn’t work, the alphabet still has 25 other letters to choose from. There is one thing that builds the foundation of everything we do – and that’s respect. Whether it is towards our employees, our partners or our customers. We value each other’s commitment and listen to diverse opinions. Of course everyone has personal goals. But at the end of the day what counts is the success of the overall team. We work as a team and learn from the people around us.
Diversity is at our core.
NFON is an equal opportunity employer and does not discriminate on the basis of ethnicity, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status.